Terms and Conditions - Garden Clearance Sudbury
Welcome to Garden Clearance Sudbury. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.
1. Services Provided
Garden Clearance Sudbury offers comprehensive garden clearance services, including the removal of plants, waste, and debris. Our team is dedicated to ensuring your garden is cleared efficiently and responsibly.
1.1 Scope of Work
- Removal of dead plants, shrubs, and trees
- Disposal of garden waste in an environmentally friendly manner
- Optional services such as soil remediation and landscaping
1.2 Service Areas
Our services are primarily available in Sudbury and the surrounding areas. Any services outside this region may incur additional charges.
2. Booking and Scheduling
To schedule a garden clearance, please contact us through our designated channels. Once a booking is confirmed, we will provide you with an estimated time of arrival.
2.1 Confirmation
Upon booking, a confirmation message will be sent via email or SMS. It is the client's responsibility to ensure that contact information is accurate.
2.2 Changes and Cancellations
If you need to reschedule or cancel your booking, please notify us at least 48 hours in advance. Cancellations made within 24 hours of the scheduled time may incur a fee.
3. Payment Terms
Payments for services are to be made in full upon completion of the garden clearance. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
3.1 Pricing
Our pricing is based on the size of the garden and the extent of clearance required. A detailed quote will be provided prior to commencing work.
3.2 Invoicing
Invoices will be issued upon completion of the service. Please ensure that all details are correct to avoid any delays in processing.
4. Client Responsibilities
Clients are expected to provide access to the property at the agreed-upon time and ensure that the area is safe for our team to perform the clearance.
4.1 Property Access
Ensure that gates, pathways, and other access points are clear and accessible. Any hindrances may result in delays or additional charges.
4.2 Hazardous Materials
Clients must inform us of any hazardous materials present in the garden. We are not liable for any damages or injuries resulting from undisclosed hazards.
5. Liability
Garden Clearance Sudbury strives to perform services to the highest standard. However, we are not liable for any pre-existing conditions or unforeseen damages that occur during the clearance process.
5.1 Insurance
Our team is covered by liability insurance to protect against accidental damages. Clients are advised to report any issues immediately upon completion of the service.
5.2 Damage to Property
While we take utmost care, any accidental damage will be assessed, and appropriate measures will be taken to rectify the situation.
6. Privacy Policy
We respect your privacy and are committed to protecting your personal information. All data collected during the booking and service process is used solely for service delivery and will not be shared with third parties without your consent.
6.1 Data Protection
All personal information is stored securely and in compliance with relevant data protection laws. Clients have the right to access and request deletion of their data at any time.
6.2 Communication
By providing contact information, you agree to receive communications related to your service. Opt-out options are available upon request.
7. Warranty and Guarantee
We guarantee quality service and customer satisfaction. If you are not satisfied with any aspect of our service, please contact us within 7 days of completion for resolution.
7.1 Service Guarantee
Our commitment is to deliver efficient and thorough garden clearance. Any shortcomings will be addressed promptly.
7.2 Refund Policy
Refunds are considered on a case-by-case basis and are subject to the terms outlined in our service agreement.
8. Governing Law
These terms and conditions are governed by the laws of the jurisdiction in which Garden Clearance Sudbury operates. Any disputes will be subject to the exclusive jurisdiction of the local courts.
9. Amendments
Garden Clearance Sudbury reserves the right to amend these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
10. Acceptance of Terms
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.